Terms of Service

You must be 18 or over to create an account or make a booking, and you confirm this when you sign up. The one-time code we send to your mobile confirms that you control that number — it is not an identity check or an age check, and we do not present it as one. Companions must additionally pass a government-ID and liveness check before their listing can go live, and that check is where age is established. Our Age & Identity Verification policy sets out exactly what each step proves.

You are responsible for the activity on your account and for keeping access to your phone number secure.

PlusOne is a marketplace for social companionship: paying for a person's time and company at a shared activity. Companions are independent providers, not employees or agents of PlusOne.

PlusOne is strictly not a platform for sexual services, escorting of a sexual nature, or any illegal activity. Payments are for time and companionship only. Any solicitation of illegal services is prohibited and will result in removal.

All prices are shown and charged in US dollars. When you request a booking you agree to the listed price for the selected service and duration.

Payment is processed by our third-party payment partner. Funds are typically held until your meetup takes place, at which point they are released to the companion, less our service fee.

You may cancel a request before it is confirmed at no charge. Cancellation of a confirmed booking is subject to the cancellation window shown at checkout.

If a booking goes wrong — the other party doesn't show, it ends early, or what happened wasn't what was agreed — raise it in the app or email disputes@plusone.example within 7 days of the booking's end time. We can't reopen bookings older than that.

We ask both sides for their account and any evidence they have: in-app messages, timestamps, receipts. We aim to decide within 5 business days. Both parties are told the outcome and the reason for it, and either can ask us to look again once if they have something new.

There are three outcomes: the member is refunded in full, the member is refunded in part, or the payment is released to the companion. Where funds have already reached the companion, any refund we award is recovered from their future earnings.

A companion who doesn't show is refunded to the member in full, including our service fee. Where the member doesn't show, the payment is released to the companion, because their time was held and can't be resold.

If you go to your bank instead of using this process, we will give the payment provider the full booking record — messages, timestamps, and any dispute decision already made. An account with an unresolved chargeback is suspended until it is settled.

We can only decide what happened on PlusOne. Anything arranged or paid for off-platform is outside this process and outside our protection, which is why moving payment off-platform is a breach of these terms.

Treat companions and other members with respect. Harassment, threats, discrimination, or attempts to move payment off-platform are grounds for immediate removal.

Meet in public places, follow local laws, and use good judgment. You participate in activities at your own risk.

Reviews must reflect a genuine experience. We may remove content that is false, abusive, or violates privacy.

You retain rights to content you submit but grant PlusOne a licence to display it on the platform.

PlusOne provides the marketplace but does not control the conduct of members or companions and is not liable for interactions between them, to the fullest extent permitted by law.

Our total liability for any claim relating to the service is limited to the fees you paid to PlusOne in the three months before the claim.

We may update these terms; material changes will be notified in-app. Continued use means you accept the updated terms.

You may close your account at any time. We may suspend or remove accounts that breach these terms.